Welcome to Biz Chair Sales Store! These Terms and Conditions govern your use of our website, buymodernfurniture.com, and your purchases from us. By accessing our site or placing an order, you agree to these terms. Please read them carefully.

At Biz Chair Sales Store, we are committed to providing premium furniture solutions for homes, offices, and commercial spaces worldwide. Our goal is to ensure a seamless and satisfying shopping experience, from browsing to delivery and beyond. These terms outline the rights and responsibilities of both you (the user) and us (the store) to foster transparency and trust.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and not engage in any fraudulent activities.
  • Respect our intellectual property and not copy, distribute, or misuse any content from the site.
  • Comply with all applicable laws and regulations in your jurisdiction when using our services.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

Failure to adhere to these obligations may result in the termination of your account or legal action.

2. Product and Service Description

Biz Chair Sales Store specializes in high-quality furniture for residential and commercial use, including:

  • Home Furniture: Accent Furniture, Area Rugs, Bathroom, Bedroom, and Desks.
  • Office and Commercial Solutions: Big & Tall Office Chairs, Desks & Study Carrels, Banquet Stack Chairs, and Collaborative Activity Tables.
  • Specialized Furniture: Church and Classroom Furniture, Chiavari Chairs, and Commercial Patio Seating.

We strive to provide detailed product descriptions, images, and specifications to help you make informed decisions. However, slight variations in color or design may occur due to screen settings or manufacturing processes. If you have questions, contact us at [email protected].

Note: Custom or made-to-order items, clearance products, and certain commercial configurations (e.g., Church furniture or Classroom sets) are non-returnable unless defective. Please review product details carefully before purchasing.

3. Order and Payment Terms

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
  • You will receive an order confirmation email with details. Review it carefully and contact us immediately for any discrepancies.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment information on our servers.

Shipping and Delivery

  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment.

Delivery times are estimates and may vary due to destination, customs, or unforeseen circumstances. We ship worldwide except to certain Asian regions and remote areas. Full tracking is provided for standard shipping; basic tracking is available for free shipping.

User Responsibility: Ensure your shipping address is correct. We are not liable for delays or losses due to incorrect addresses or customs issues.

4. Returns, Exchanges, and Refunds

We aim for your complete satisfaction. Our returns and exchanges policy is designed to be fair and transparent.

Eligibility

  • Return or exchange requests must be made within 15 days of receiving your order.
  • Items must be in original condition, unused, and in original packaging with all tags attached.
  • Non-returnable items include custom furniture, clearance products, assembled items, and certain commercial furniture (e.g., Church or Classroom configurations).

Return Process

  1. Contact us at [email protected] with your order details and reason for return.
  2. We will provide a Return Authorization Number and shipping instructions within 2 business days.
  3. Ship the item back using a trackable service. Return shipping costs are your responsibility unless the return is due to our error.

Refunds and Exchanges

  • Refunds are processed within 3-5 business days after we receive and inspect the return. They are issued to the original payment method within 7-10 business days.
  • Exchanges follow the same process. Additional charges may apply for higher-priced items; refunds are issued for lower-priced items.
  • Original shipping fees are non-refundable unless the return is due to our error.

Damaged or Defective Items: Contact us immediately with photos and order information. We will arrange a replacement or repair at no cost.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Biz Chair Sales Store or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may result in legal action.

6. Limitation of Liability

Biz Chair Sales Store strives to provide accurate information and reliable services. However, we are not liable for:

  • Delays or failures in delivery due to factors beyond our control, such as weather, customs, or carrier issues.
  • Minor variations in product appearance or functionality that do not affect use.
  • Indirect damages, such as loss of profits or business opportunities, arising from your use of our products or website.

Our total liability for any claim related to your purchase is limited to the order value. This does not affect your statutory rights as a consumer.

7. General Provisions

Governing Law

These terms are governed by the laws of the United States, specifically the state of [Insert State, e.g., Texas]. Any disputes will be resolved in the courts of El Paso, US.

Changes to Terms

We may update these terms periodically. Changes will be posted on this page with the updated date. Continued use of the site constitutes acceptance of the revised terms.

Contact Information

For questions about these terms, shipping, returns, or orders, contact us:

Email: [email protected]

Business Hours: Monday-Friday, 9:00 AM – 6:00 PM EST

Response Time: Within 2 business days

Store Address: 3734 Frederick Street, El Paso, US 79922

Thank you for choosing Biz Chair Sales Store. We value your trust and are dedicated to providing exceptional service. Your satisfaction is our priority.